Contact Us
We’re here to help with anything you need
Reach Out to the Maxtie Team
At Maxtie, your satisfaction is our priority. Whether you have questions about your order, need assistance with a product, or simply want to provide feedback—we’re all ears and ready to help. Don’t hesitate to contact us using any of the methods below.
How to Get in Touch
- Email: [email protected]
- Phone: +84 (388)-524-842 (Available Monday–Friday, 9:00 AM – 6:00 PM ICT)
Mailing Addresses
If you need to send us returns, letters, or documents, you can reach us at one of the following locations:
-
Vietnam Office:
206/19/30 Long Thuận, P, Thủ Đức 700000 Vietnam -
United States Office:
24832 Romano St,
Warren, MI 48091,
United States
Response Time
We typically respond to all inquiries within 24–48 business hours. For urgent issues regarding recent orders, please include your order number in your email or phone call to help us assist you faster.
Our Customer Care Promise
We believe in clear communication and exceptional service. Our team is dedicated to ensuring your experience with Maxtie is smooth, reliable, and friendly—just the way online shopping should be.